By understanding your audience and leveraging your brand, our specialist team can deliver an eCommerce experience that brings you more customers, more sales and more love for your brand.
View our WorkRead about our ServicesWe will work with you and your stakeholders to understand all of the key objectives for your website over the coming months. We need to know where you’re headed in order to deliver actionable insight right away.
Using Google’s HEART framework, we will uncover the story your data tells about how customers use your website. This overview provides a road-map pointing to areas most in need of performance improvements.
But data only tells us objective fact: what is happening. By speaking to your audience, we will gather subjective insight into why it is happening: what real customers think of your website.
We will then distill our findings and related suggestions down into a final insight and recommendations report. This will be discussed with you via an in-person meeting or a screen share, then shared via email.
Ginetta put the UK at the heart of world-class motorsport, selling cars across the world and training the brightest stars in the sport. We work with their executive team to identify opportunities for growth and optimisation across their entire business to boost revenues and maximise efficiency.
Achieving growth in eCommerce revenue by unifying digital propertiesBoosting open and click through rates with responsive emailBy understanding your audience and leveraging your brand, our specialist team can deliver an eCommerce experience that brings you more customers, more sales and more love for your brand.
View our WorkRead about our Services“RetroFuzz are more than an agency to us, they are an integrated part of our digital team.”
“RetroFuzz understands the importance of combining brand vision with user experience to rapidly achieve growth.”
“RetroFuzz impressed us with their deep understanding of the digital space - especially around the complexity of eCommerce.”
"Quote from Paul will be going here."
We often talk about ‘customer moments’ in our design research process to help us create insights. A workshop that creates a map of the customer’s journey gives us the opportunity to find these moments - the moments that really matter in creating a positive customer experience.
Read moreConducting quantitave and qualitative user research allows us to report findings that described a multi-layered picture of a user’s needs and behaviours - that most importantly - were backed by a strong combination of both statistical data and empirical learnings.
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