Knowledge is power,
but insight rules.
Our team of strategists, analysts and designers will work with you to dig into your data, speak to your customers and build the insight we need to take the right action.
This, in turn, will inspire growth for your brand.
Stage 1
Understand your key objectives
We will work with you and your stakeholders to understand all of the key objectives for your website over the coming months. We need to know where you’re headed in order to deliver actionable insight right away.
Stage 2
Dig into the data
Using our Analytics Dashboards we will uncover the story your data tells about how customers use your website. This data, when added to the Healthcheck report, provides a starting roadmap pointing to areas most in need of performance improvements.
Stage 3
Speak to your audience
But data only tells us objective fact: what is happening. By speaking to your audience, we will gather subjective insight into why it is happening: what real customers think of your website.
Stage 4
Create insight and
recommendations report
We will then distil our findings and related suggestions down into a final insight and recommendations report. This will be discussed with you via an in-person meeting or a screen share, then shared via email.
